TERMS & CONDITIONS
PRODUCTION TIME
Production lead times are updated each Monday for all Rouillard products. See here : https://rouillard.ca/en/production-lead-times .
PRICE GUARANTEE
- Prices will be honored for a period of 90 days.
- The unit list price will always take precedence over the total unit price.
INSTALLATION
Please note the Lounge and Table products are delivered unassembled and will therefore require an appropriate amount of time to properly install. Please take this into consideration when calculating your labor charges.
FREIGHT DELIVERY
Please consult the maps, to know the applicable fees. The maps are available on the website: https://rouillard.ca/en/resources/frais-de-transport
Canada
- Zone 1 : $150 net freight charge will be applied on orders less than $1000 net per delivery
- Zone 2 : $200 net freight charge will be applied on orders less than $1500 net per delivery
- Zone 3 : $250 net freight charge will be applied on orders less than $2000 net per delivery
USA
- $350 net freight charge will be applied on orders less than $2000 net per delivery
- $250 net freight charge will be applied on orders from $2001 to $5000
TEXTILE
- The yardage indicated on the website and price list is for one unit based on a plain fabric. If your order is more than 3 units or if your COM is a patterned fabric, please contact customer service for quantity confirmation.
- Please note that in some cases, COM might be difficult to apply and may cause additional delay and extra charges for the order.
- If a linear pattern is selected, a 2 grades upcharge will be applied.
-> Please always reference the quote number on your purchase order